Effective Date: January 1, 2025

1. Introduction
Stairworx (“we,” “our,” “us”) respects your privacy and is committed to protecting it through this Privacy Policy. This policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us, including through SMS communications.

2. Information We Collect
We may collect the following types of information:

• Personal Information: Name, email address, phone number, mailing address, and other identifying details.
• Payment Information: When you make a purchase, we collect payment details necessary to process transactions.
• Usage Data: Information about your interactions with our website, including IP address, browser type, and pages visited.
• SMS and Communication Data: If you opt-in to receive SMS messages, we collect and store your phone number and communication preferences.

3. How We Use Your Information
We use the collected information to:

• Provide and improve our products and services.
• Process transactions and fulfill orders.
• Communicate with you, including through SMS, email, or other methods.
• Send promotional messages, updates, and special offers (only with your consent).
• Ensure website security and prevent fraud.

4. SMS Communications
By providing your phone number and opting into SMS communications, you consent to receive text messages from us related to your purchases, promotions, and other relevant updates. Standard messaging and data rates may apply. You may opt out of SMS messages at any time by replying “STOP” to any message or contacting us directly.

5. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. However, we may share information with trusted service providers who assist in operating our website, conducting business, or servicing you, provided they agree to keep this information confidential.

6. Data Security
We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no data transmission over the internet is 100% secure, and we cannot guarantee absolute security.

7. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance user experience, analyze website traffic, and improve our services. You can adjust your browser settings to disable cookies if you prefer.

8. Your Rights and Choices
Depending on your location, you may have rights regarding your personal data, including access, correction, deletion, and restriction of processing. If you wish to exercise any of these rights, please contact us.

9. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices of these external websites and encourage you to review their privacy policies.

10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Your continued use of our website and services constitutes acceptance of the revised policy.

11. Contact Us
If you have any questions about this Privacy Policy, please contact us at: [email protected]